At HYJ Kiddies, we’re dedicated to delivering your orders swiftly and securely. Please read our shipping and delivery policy to understand how we get your items to you.

1. Shipping Options

We offer nationwide delivery across Nigeria. During checkout, you can select from our available shipping options based on your location and preferred delivery speed.

2. Processing Time

• Order Processing: Orders are typically processed within 1–2 business days. Orders placed on weekends or public holidays will be processed on the next business day.
• Dispatch and Tracking: Once your order is processed, you’ll receive a confirmation email with tracking details so you can monitor your delivery.

3. Delivery Times

Delivery times vary by location:

• Within Abuja: 1–2 business days
• Other States: 3–5 business days

Please note that delivery times are estimates and may be affected by factors outside our control, such as public holidays or weather conditions.

4. Shipping Costs

Shipping fees are calculated based on your location and the weight of your order. You’ll see the exact shipping cost during checkout before confirming your purchase.

5. Order Tracking

After your order is dispatched, you’ll receive an email with a tracking link. Use this link to follow your package’s journey from our store to your doorstep.

6. Failed Deliveries

If a delivery attempt fails due to an incorrect address or lack of response from the recipient, our team will contact you to arrange redelivery. Additional shipping fees may apply.

7. International Shipping

Currently, we only offer shipping within Nigeria. Stay tuned as we work towards expanding our delivery options to serve customers beyond Nigeria.

Contact Us

If you have any questions about your order or shipping status, please don’t hesitate to reach out:

• Email: contact@hyjkiddies.com
• Phone: 08067868763

Thank you for shopping with HYJ Kiddies. We’re here to ensure a smooth delivery experience for you and your little ones!